Shay Greene, founder of Shay Koko Insurance Agency
Insurance with Intent

Insurance Should Make Sense.

Boutique Service. Broad Market Access.

An independent insurance agency serving Texas families and businesses — and commercial clients across 48 states — with personal service and access to a broad range of insurance markets.

Shay Greene, founder of Shay Koko Insurance Agency
Our Approach

Boutique doesn't mean limited.

At Shay Koko Insurance Agency, you get the personal relationship and attentive service of a boutique agency — combined with access to a broad range of insurance markets across personal, commercial, health, life, and pet insurance.

Through direct carrier appointments, insurance networks, platforms, and strategic partnerships, the agency has built multiple avenues to the market. Instead of fitting every client into one company, Shay reviews the options available and looks for coverage that fits that particular person, family, or business.

That's The Koko Way. One relationship. More possibilities.

48
States with commercial market access
50+
Life insurance carriers accessible
5+
Insurance networks & platforms
Why Choose an Independent Agency

Why work with an independent agency?

Unlike captive agents who represent a single insurance company, an independent agency works for you — with access to multiple carriers and markets to find options that fit your situation.

1

More Choices

Access to multiple insurance carriers and markets means more options to compare — not just one company's lineup. The right fit depends on your situation, not on what one carrier offers.

2

Unbiased Advice

Loyalty is to the client, not the carrier. You'll hear what you actually need — and what you don't — so you're never over- or under-insured.

3

Your Advocate

When something goes wrong, you want someone in your corner. Shay is here before, during, and after a claim — not just at renewal time.

Coverage Solutions

What We Can Help You Protect

Personal and commercial insurance solutions — from individual families to businesses operating across the country.

Personal Insurance

Personal Insurance

Auto, homeowners, renters, landlord, pet, life, and health insurance for individuals and families. Coverage tailored to your life and your budget.

  • ·Auto Insurance
  • ·Homeowners Insurance
  • ·Renters Insurance
  • ·Landlord & Property Insurance
  • ·Pet Insurance
  • ·Life Insurance
  • ·Health Insurance
Learn More
Business Insurance

Business Insurance

Commercial insurance market access across 48 states. From general liability and commercial property to industry-specific coverage — for businesses of all sizes.

  • ·General Liability
  • ·Commercial Property
  • ·Business Owner's Policy (BOP)
  • ·Workers' Compensation
  • ·Professional Liability
  • ·Commercial Auto
  • ·And more
Learn More
Life & Financial Protection

Life & Financial Protection

Access to 50+ life insurance carriers through BackNine and Ethos. Term, whole, and universal life options to secure your family's future.

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Pet Insurance

Pet Insurance

Because your pets are family too. Coverage that helps you say yes to the care they deserve.

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Commercial Insurance

Although Shay Koko Insurance Agency is Texas-based, commercial market access extends across 48 states through Smart Choice and other available commercial relationships — subject to carrier availability, underwriting, licensing, and product eligibility.

Business Insurance
Market Access & Relationships

Built for Broad Market Access

Shay Koko Insurance Agency has built multiple avenues to insurance markets — so if one available market isn't the right fit for your situation, there may be others to explore.

Commercial & Personal

Smart Choice

A key agency relationship providing commercial insurance market access across 48 states, plus personal-lines markets and opportunities for direct carrier appointments.

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Personal Lines

First Connect

Access to numerous personal-lines insurance markets, select commercial opportunities, and direct carrier relationships — an important component of the agency's broad market-access strategy.

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Personal & Commercial

Bolt

Additional market access across personal and commercial insurance lines, complementing Smart Choice, First Connect, and the agency's direct carrier appointments.

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Health Insurance

Warner Pacific

The agency's health insurance resource. Shay Koko Insurance Agency is appointed with BCBS of Texas, Angle Health, Aetna, and Guardian.

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Life Insurance

BackNine

A life insurance platform providing access to a broad range of life insurance carriers, allowing Shay to explore options based on each client's needs and circumstances.

Learn more
Life Insurance

Ethos

Together with BackNine, Ethos expands the agency's life insurance market access to 50+ carriers — term, whole, and universal life options for a wide range of clients.

Learn more
Agency Relationships

Direct Carrier Appointments

In addition to networks and platforms, the agency maintains direct carrier appointments — another important part of its broad market-access strategy.

Agency relationship

Market access does not guarantee availability of every product, carrier, or coverage type in every state. All coverage is subject to carrier availability, underwriting requirements, licensing, and individual eligibility.

Shay Greene, licensed insurance agent and founder

Shay Greene

Licensed Insurance Agent · Dallas–Fort Worth, TX

Your Agent

Hi, I'm Shay.

Licensed Insurance Agent & Claims Adjuster · Dallas–Fort Worth, Texas

I started Shay Koko Insurance Agency because I believe everyone deserves an insurance experience that actually makes sense — one where you understand what you're buying, why it matters, and who to call when things get complicated.

As an independent agency, I'm not tied to any single insurance company. Through direct appointments, networks, and strategic partnerships, I have access to a broad range of markets — so I can look for options that fit your situation, not just what one carrier offers.

I also hold a claims adjuster license. That means I bring perspective from both sides of the insurance process — helping clients obtain coverage and understanding what happens when a covered loss becomes a claim. It's additional knowledge I bring to every client relationship.

Licensed in Texas — General Lines # 2354828 · Claims Adjuster License · Agency # 3532413

Client Stories

What Clients Are Saying

5.0(6 reviews)
J

Jess y

Sep 11, 2026

Great service all around, Shay explained every document that was needed to be sign. Will be returning and I recommend her for your needs.

B

Bre Trust

Sep 1, 2026

Professional and efficient.

G

Gud Grace

Jul 10, 2026

Shay did a great job with my insurance being fast and dliegent! She got me a great quote ! She reponds quick and get right to business!

R

Raneisha Brown

Jun 11, 2026

It was great working with Shamaya, she was very helpful and quick at getting me the coverage I needed. She really took the stress out of shopping around for coverage. Shamaya thank you again for helping me today!

E

Everica Sebastian

Apr 23, 2026

Highly recommend her! Shay helped me find a great affordable insurance coverage for my vehicle. She was patient, understanding and answered all of my questions.

J

Janielle Smith

Mar 30, 2026

I love seeing women in business show up with excellence and consistency. From what I've seen, you are knowledgeable, responsive, and truly committed to helping your clients feel informed and protected. That level of care speaks volumes. Wishing you continued success and growth in your business…keep shining!

Real reviews from real clients on Google

The Koko Way

One relationship. More possibilities.

That's The Koko Way.

Submitting a form does not bind coverage or make insurance effective. Coverage is effective only after carrier acceptance and written confirmation from your licensed agent.

Shay Koko Insurance Agency

Independent insurance brokerage serving Texas. We shop the market so you don't have to — and we stay in your corner long after the policy is signed.

Insurance with Intent. Service with Soul.

469-949-5011[email protected]
1710 Keller Pkwy PMB 8745, Keller, TX 76248
Mon–Fri 9am–7pm, Sat 9am–3pm
Licensed in Texas — General Lines # 2354828; Agency # 3532413

Important: Insurance coverage is effective only after carrier acceptance and written confirmation from your licensed agent. Submitting a form does not bind coverage or make insurance effective. Shay Koko Insurance Agency is an independent insurance brokerage licensed in Texas.

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